Terms and Conditions for Freedom Shuttle Services, Inc. DBA Freedom Transport
Effective Date: September 1st, 2024
Welcome to the Freedom Shuttle Services, Inc. website (the “Site”). These Terms and Conditions (“Terms”) govern your use of our services, including bookings, transportation, and any other offerings provided by Freedom Shuttle Services, Inc. DBA Freedom Transport (“Freedom Transport,” “we,” “us,” or “our”). By accessing or using our Site or services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy. If you do not agree with these Terms, you should not access or use our services.
2. Services Provided
Freedom Transport provides transportation services, including shuttle and transport services, to its customers. The specific details of our services, including pricing, routes, and availability, may vary and are subject to change at our discretion.
3. User Eligibility
To use our services, you must:
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- Be at least 18 years old, or if younger, be accompanied by a legal guardian or have parental consent.
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- Provide accurate, complete, and current information when making a booking or creating an account.
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- Comply with these Terms and all applicable laws and regulations.
4. Booking and Payments
When you book transportation services with us:
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- Booking Confirmation: You will receive confirmation of your booking via email or through the Site. This confirmation will include details such as pick-up and drop-off locations, time, and cost.
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- Payment: Payment must be made in full before or at the time of service unless otherwise agreed upon. We accept payments via [Insert Payment Methods].
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- Cancellation Policy: You may cancel your booking, but cancellations made within [insert your cancellation timeframe, e.g., 24 hours] of the scheduled service may incur a cancellation fee. Refunds will be issued according to our refund policy detailed in the “Refunds” section.
5. User Conduct
By using our services, you agree to:
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- Follow all instructions provided by our drivers and staff.
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- Respect other passengers and Freedom Transport staff at all times.
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- Not engage in any illegal, harmful, or disruptive behavior.
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- Not damage or tamper with any Freedom Transport property.
We reserve the right to refuse service to anyone who violates these Terms or behaves in a way that compromises the safety and well-being of others.
6. Changes to Services
Freedom Transport reserves the right to modify or cancel services, routes, and schedules at any time without prior notice. We will make reasonable efforts to inform you of any changes that affect your booking.
7. Limitation of Liability
To the fullest extent permitted by law:
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- No Warranties: Freedom Transport provides its services “as is” and makes no warranties, expressed or implied, regarding the reliability, timeliness, or quality of our services.
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- Liability: We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services, except for damage caused by our gross negligence or willful misconduct.
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- Delays: Freedom Transport is not liable for any delays or failures in service caused by circumstances beyond our control, such as weather, traffic, or mechanical issues.
8. Indemnification
You agree to indemnify, defend, and hold harmless Freedom Transport, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including attorney fees) arising out of or related to your use of our services or violation of these Terms.
9. Intellectual Property
All content on our Site, including text, images, logos, and designs, is the property of Freedom Transport or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written permission.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Freedom Transport. We are not responsible for the content or practices of these third-party sites. Use of these third-party links is at your own risk.
12. Termination of Services
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms, is harmful to our business, or if you are found to be in breach of any applicable laws.
13. Dispute Resolution
In the event of any disputes arising from or relating to these Terms or our services:
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- Governing Law: These Terms will be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
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- Arbitration: Any dispute or claim arising out of or in connection with these Terms or our services will be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Provider] in [Insert City, State], and you waive any right to participate in class action lawsuits.
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- Exceptions: This arbitration clause does not apply to claims for injunctive relief or any other equitable remedy, where available, in relation to intellectual property rights or other violations.
14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. Your continued use of our services after any changes to these Terms constitutes acceptance of those changes.
15. Messaging Program Terms and Conditions
Freedom Shuttle Services, Inc. DBA Freedom Transport (“Freedom Transport”) offers a messaging program that provides service-related updates, booking confirmations, reminders, promotional offers, and other relevant information via SMS or other messaging platforms (“Messaging Program”). By enrolling in our Messaging Program, you agree to the following terms:
15.1. Enrollment in the Messaging Program
You may choose to enroll in the Messaging Program when you provide your phone number during the booking process or through other communication channels, such as signing up on our website or mobile app. By providing your phone number, you consent to receiving automated text messages and other notifications from Freedom Transport related to your service bookings, promotions, and customer support.
15.2. Message Frequency
The number of messages you receive will vary based on your interaction with Freedom Transport. These messages may include, but are not limited to:
- Booking confirmations
- Service reminders or updates
- Promotional offers and discounts
- Customer satisfaction surveys
- Alerts for service interruptions or changes
15.3. Opting Out
You may opt-out of receiving messages from the Messaging Program at any time. To opt out:
- SMS Opt-Out: Reply “STOP” to any text message you receive from us. Once you opt out, you will no longer receive any further text messages from our Messaging Program, except for messages related to your request for opt-out confirmation.
- Alternative Opt-Out Methods: You may also opt out by contacting us at [insert contact email] or calling our customer service at [insert phone number].
Please note that opting out of our Messaging Program will not affect any communication you may receive related to your service bookings, cancellations, or other necessary service-related information unless you also opt out of receiving service notifications.
15.4. Message and Data Rates
Standard message and data rates may apply to messages sent or received as part of the Messaging Program, depending on your wireless carrier and plan. Freedom Transport is not responsible for any additional charges you may incur from your carrier related to messaging or data usage.
15.5. Supported Carriers
The Messaging Program is supported by all major wireless carriers in the United States. However, Freedom Transport is not responsible for any delays in message delivery or for undelivered messages, as delivery is subject to effective transmission by your carrier.
15.6. Changes to Messaging Program
Freedom Transport reserves the right to modify or terminate the Messaging Program at any time without prior notice. Any changes will be reflected in this section of our Terms and Conditions. Your continued participation in the Messaging Program after any such changes constitutes your acceptance of the modified terms.
By enrolling in or using our Messaging Program, you acknowledge that you have read, understood, and agree to these Messaging Program Terms and Conditions.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Freedom Shuttle Services, Inc. DBA Freedom Transport
635 E State Ave, Meridian, ID 83642
208-866-3055
[email protected]