Privacy Policy for Freedom Shuttle Services, Inc. DBA Freedom Transport

Effective Date: September 1st, 2024

At Freedom Shuttle Services, Inc., doing business as Freedom Transport (“Freedom Transport,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers’ and users’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your information, and explains your rights regarding the information we hold about you.

1. Information We Collect

We collect personal information in connection with the services we provide. This may include:

• • Personal Information: Information that you provide directly to us when using our services, such as your name, address, phone number, email address, and payment details.

• • Usage Data: Information about how you use our website, mobile app, and services, including your IP address, browser type, and interaction with our services.

• • Location Data: If you use our mobile app, we may collect precise location data to facilitate transportation services.

We may also collect information through cookies and other tracking technologies to improve your experience with our website and services.

2. How We Use the Information

We use the information we collect for the following purposes:

• • Service Delivery: To provide you with transportation services, manage bookings, process payments, and communicate with you regarding your trips and customer service inquiries.

• • Improve Services: To enhance and personalize your experience with our services by analyzing usage patterns and optimizing our offerings.

• • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requests, and to enforce our agreements.

• • Security and Fraud Prevention: To ensure the security of our services and protect against fraud or unauthorized activity.

3. How We Share Information

At Freedom Transport, we do not share, sell, or rent your personal information to any third parties. We are committed to keeping your data private and confidential within our company.

We may share information in the following limited circumstances:

• • Service Providers: We may engage trusted service providers who assist us with certain functions such as payment processing, IT services, or customer support. These providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than helping us deliver our services.

• • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Freedom Transport, our employees, or the public.

4. Data Security and Retention

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular monitoring of our systems to detect vulnerabilities.

We retain your personal information for as long as necessary to provide you with our services or to fulfill legal obligations. Once your data is no longer required, we securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding the personal information we hold about you, including:

• • Access and Correction: You can request access to or correction of the personal information we hold about you.

• • Deletion: You may request that we delete your personal information, subject to any legal obligations that require us to retain it.

• • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Freedom Shuttle Services, Inc. DBA Freedom Transport
635 E State Ave, Meridian, ID 83642
208-860-3055
[email protected]